Verb Science

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Cryptic and the Community

March6


How typical, just as I’m saying companies have to be smart to succeed, Cryptic does something mind-bogglingly stupid as if trying to prove me wrong.

The short version, although you can read the whole story here, if you’re interested, is that only weeks after the release of Star Trek Online, Cryptic started a sale that gave new players a better deal than the early adopters, which understandably annoyed the early adopters.

Now, I don’t want to fall into the trap of yelling into the void at Cryptic, but you really have to shake your head at such a short-sighted move.  When you run an MMO, you need the goodwill of your community, and so to piss them off with a move so clearly motivated by cash, well, you have to wonder who was actually in charge of this train, and whether they should be moved back to the buffet car.

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4 Comments to

“Cryptic and the Community”

  1. On March 9th, 2010 at 11:13 pm eers Says:

    would you know how much of this is the publisher’s move as opposed to the developer’s? keeping in mind that blizzard is part of a publisher.
    also, excellent article on VMTB and the fan patches are pretty amazing…there was a link at the bottom that led me here

  2. On March 9th, 2010 at 11:49 pm Logan Says:

    That’s a good point, but even if the deal was Atari’s idea, it’s still pretty dumb.

  3. On March 9th, 2010 at 11:52 pm Logan Says:

    Oh, and thanks for the compliment :)

  4. On March 10th, 2010 at 11:56 pm Archwright Says:

    huh-what? I got distracted staring at the ship.

    Oh, yeah, Cryptic… those bastards… *drool*

    The game will probably be better when they sell it off to someone else. Yup, I went there.

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